How to React in a Plumbing Emergency

December 1, 2022

Plumbing issues can go from a mild problem to an all-out emergency in zero to sixty; they are never convenient. However, knowing what to do and who to contact for plumbing services can mean the difference between a quick solution to extensive and expensive water damage.


This handy guide provides you with the best tips in a plumbing emergency, such as when a leaky faucet leads to a pipe leak repair. 


Turn Off the Water Shut-off Valve


If you are having trouble with water leaking or spraying everywhere, then the first order of business is to turn off the water shut-off valve quickly. Okay, sounds good, right? 


Where is the water shut-off valve?


The water shut-off valve for homes with a basement is by the water metre where the water main enters the house. Without a basement, it may be located beside the water heater or under your sink. If you aren’t sure where yours is, now is the time to investigate. You may find it in the crawl space or the home’s exterior.


Drain Water From the Pipes


Next, it is essential to drain any remaining water from your pipes. After shutting off the water valve, open all your interior and exterior faucets to allow the water to drain. It includes both hot and cold water taps.


“Why should I drain the water pipes?” you may ask. Water sitting in the pipes makes it difficult to assess the problem’s source, and you or the plumber are more likely to get an unpleasant and unexpected face wash.


Call a Plumber Right Away


People’s first instinct is to stop the water from spraying or flooding everywhere. Their second thought is to save money by trying to resolve the problem themselves. Unfortunately, while there are undoubtedly handy people out there, and some even make helpful how-to videos online, your DIY attempts may cause more damage. 


It will take more time to fix and cost more when a simple fix turns into ordering and replacing parts. As a result, you and your family could live without water, a toilet, or shower use for longer than expected.


Clean Up Excess Water


Water damage is a genuine concern when experiencing a plumbing emergency. Whether it is from an overflowing toilet, a leaky faucet that didn’t seem to be a big deal, or a kid left the tap running in the sink— water can cause a lot of trouble when it gets into places it doesn’t belong.


Inspect the following areas:

  • Walls
  • Vents
  • Floors and floorboards
  • Doors and trim
  • Windows and sills
  • Ceilings of the floor below
  • Insulation
  • Basement


Use towels or a mop to absorb the water as quickly as possible, then dispose of it in a safe drain. Then, take inventory of where the water travelled to see if there could be potential damage.


Don’t Panic! We Got You!


As we mentioned previously, a pipe leak repair doesn’t often come at the most convenient time. So whether your plumbing emergency happens during preparations for holiday dinner or in the middle of the night, you need reliable plumbing services at the touch of a smartphone.


You need a plumbing company on speed dial that offers 24/7 emergency care and doesn’t give you the runaround when it comes to pricing. Don’t worry; we have the right company that offers five-star service when you need it the most!


Say Goodbye to Your Plumbing Problem!


When a plumbing problem strikes, no matter day or night, you can trust the reliable quality plumbing services of
Wade Roberts Plumbing Ltd. in Victoria, BC. Their certified and professional plumbers understand that when misfortune strikes, you need assistance quickly and with the assurance that the job gets done right.


Join countless happy customers and book your plumbing appointment
online or call 778-749-0979 if you have a plumbing emergency.



Water flowing down a shiny, silver sink drain.
November 5, 2025
Heavy rain can overload drains. Learn how to prevent backups, protect your home, and when to call Wade Roberts Plumbing for 24/7 help across Greater Victoria.
Cutaway diagram of Navien tankless water heater components, showing sections and labels. Includes the unit's controls and pump housing.
October 29, 2025
Considering a tankless system? Uncover the benefits and drawbacks of tankless water heaters for Victoria households.
White Navien tankless water heater with digital display and Energy Star label.
October 21, 2025
Unsure if your water tank needs replacing? Learn the clear signs and benefits of timely hot water tank replacement.
A man on the phone and a woman holding a bucket look up at a ceiling leak in a modern home.
October 15, 2025
Be ready for anything. Discover how Wade Roberts Plumbing handles plumbing emergencies, day or night.
A woman in an orange shirt is talking on the phone while looking at something on a shelf. She has dark hair in a ponytail.
October 7, 2025
Avoid major repairs by spotting early signs of plumbing issues in Victoria’s older homes. Get expert insight now.
A man with glasses and a yellow hard hat is using pliers on a water pressure gauge in a boiler room.
September 24, 2025
Ensure safe and precise gas fitting in your Victoria home. Learn about installation, repairs, and choosing the right professionals.
A plumber in a plaid shirt and hat repairs pipes in a basement. He wears green gloves and looks up.
September 16, 2025
Boost efficiency and safety in your business. Explore must-know plumbing maintenance tips for Victoria commercial properties.
A basement with a furnace, water heater, and electrical panel against white walls and a black ceiling.
September 10, 2025
Prepare your heating system for changing temperatures with expert furnace maintenance tips from Victoria’s specialists.
Show More