Terms And Conditions

*Basic More Rewards Program – Terms & Conditions


1. Eligibility

  • The Basic More Rewards Program (“Program”) is available to all residential and commercial customers of Wade Roberts Plumbing who purchase qualifying plumbing and gas services.


2. *Earning Rewards

  • Customers will earn 1 point for every $1 CAD spent on qualifying plumbing and gas services completed.
  • Dispatch fees are excluded from earning points and do not contribute toward reward accumulation.
  • Points are calculated based on the total amount spent before taxes and after any discounts, promotions, or credits are applied.
  • Members can earn up to a maximum of 10,000 More Rewards points per completed job until Oct 31, 2025.


3. Qualifying Purchases

  • Eligible purchases include labor and materials for plumbing and gas services performed by Wade Roberts Plumbing.
  • Non-qualifying purchases include dispatch fees, permits, third-party subcontractor fees, financing charges, and any services or products specifically excluded by Wade Roberts Plumbing.


4. Point Redemption

  • Points have no cash value and are non-transferable.
  • Wade Roberts Plumbing reserves the right to change the limit on the maximum More Rewards points.


5. Account Management

  • Points will be credited to the customer’s account within 30 business days after full payment of the qualifying invoice.
  • Customers are responsible for ensuring their account information is accurate and up to date.
  • Any discrepancies in point balances must be reported within 30 days of the transaction date.


6. Program Changes and Termination

  • Wade Roberts Plumbing reserves the right to modify, suspend, or terminate the Program, in whole or in part, at any time without prior notice.
  • Changes may include but are not limited to: earning rates, and eligible purchases.


7. General Conditions

  • Participation in the Program constitutes acceptance of these Terms & Conditions.
  • Wade Roberts Plumbing reserves the right to revoke points or suspend participation if fraudulent activity, abuse, or violation of these Terms & Conditions is suspected.
  • These Terms & Conditions are governed by the laws of British Columbia.


5 X More Rewards Points Terms and Conditions (Sept 18 - Oct 8th, 2025)

** 5 X Reward Points Promotion Terms and Conditions

  • Terms and Conditions apply.
  • Offer valid from September 18 to October 8, 2025.
  • Multiplier offer valid on the base earn of 1 point per dollar spent, before taxes.
  • Valid for one offer per invoice and member number.
  • The offer is limited to 10,000 points per person, per invoice, regardless of the invoice amount.
  • Reward points will be credited only after full payment has been received and confirmed.
  • Please allow up to 30 days for points to appear in your account after payment confirmation.
  • Wade Plumbing reserves the right to modify or terminate this offer at any time.

 


Contact:
For questions or to book your installation, call 250-883-7545 or visit waderobertsplumbing.com.