Meet Our Team

We Care About Our People


Our Story

Wade Roberts Plumbing doesn't just see itself as a plumbing company; it envisions itself as a force for good in the world. Wade, once a philosopher and soul-searching surfer, realized the profound impact of practical actions—using skills, connections, and resources to leave the world better than it was found.  Established in 2004, Wade Roberts Plumbing has become synonymous with premier plumbing and gas services in Greater Victoria. The incredible team is dedicated to providing a 5-star service experience, offering transparent pricing, and ensuring warrantied workmanship that clients can trust. Their mission revolves around building strong connections, by exceeding expectations at every turn, and they wake up daily to do just that.


Wade and Vangel Roberts prioritize the safety, well-being, and professional growth of their team. They are dedicated to training up the next generation of versitile plumbing and gas-fitters, contributing to the sustainability of the local community's infrastructure. Their dedication is clear in the deliberate investments they make in training, state-of-the-art tools and trucks, and the recruitment of outstanding talent. They also express their commitment through various community initiatives that give back to the city that supports them. With unwavering confidence in the support of their loyal clients and the community, they firmly believe in making a meaningful difference in this small corner of the world.


Looking ahead, Wade Roberts Plumbing embraces the excitement of the future, recognizing that every action, no matter how small, can have a profound and positive impact on the lives of those they serve.


Building Strong Connections.

Wade Roberts

Owner / Operations Manager

Meet Wade, the Owner and Operations Manager of Wade Roberts Plumbing Ltd, who brings an impressive 26 years of experience in the industry, with 17 of those spent successfully running his own business.


As a ticketed Journeyman Plumber/Gasfitter, Wade finds fulfillment in helping people and finding practical solutions, making the plumbing trade the perfect fit for his passions.


In 2004, Wade married his best friend and business partner, Vangel, creating a strong foundation for both their personal and professional lives. As a proud father of three wonderful children and a lovable dog named Ruby, Wade cherishes the joys of family life.


Outside of work, Wade enjoys fishing, paddle boarding and spending time with those he loves. His personal faith serves as a guiding force, shaping every aspect of his life.


Wade is driven by a deep commitment to fostering a strong community culture, both within his workplace and at home. Recognizing the power of collaboration and collective success, he believes that by working together, we gain the ability to give back and make a positive impact, leaving the world in a better state than we found it.


With his extensive industry experience, dedication to service, and unwavering commitment to building a thriving community, Wade is an influential figure within the plumbing industry and beyond. His leadership and genuine passion for making a difference inspire those around him, creating a culture of success and empowerment.


Vangel Roberts

Owner / Development / Marketing Director



Meet Vangel, the Strategic Development lead, and Director of Marketing for Wade Roberts Plumbing, who brings a unique blend of passion for culture-building and branding expertise to the company, Vangel is determined to establish Wade Roberts Plumbing as a household name in the city. 


She is dedicated to shaping the company's vision, charting direction, and fostering a vibrant team culture through training initiatives and engaging events.


Additionally, Vangel forges strong connections within the community, recognizing the value of collaboration and collective growth. Beyond her role at Wade Roberts Plumbing, Vangel extends her passion for personal development and leadership as a motivational speaker and consultant with By Design Life Coaching. She is dedicated to empowering individuals and working with young people, inspiring them to reach their full potential.


As a natural-born serial entrepreneur, Vangel finds her true happiness when embarking on new projects and ventures like Victoria Vacation Properties.


In her leisure time, Vangel indulges in the joys of family time, date nights, dinner parties and having a house full of teenagers. She cherishes quiet moments spent sipping mimosas in the hot tub and building meaningful relationships with those she loves. 


With her vibrant spirit and dynamic approach to life, she paves the way for continued success and fosters a positive impact within the company and beyond.



Linda Cretney

Office & Finance Manager

Meet Linda, the diligent financial manager and bookkeeper at Wade Roberts Plumbing, who has been an invaluable member of the team since 2014. With a strong IT background, Linda has played a crucial role in developing the technical aspects of the company, ensuring that WRP remains up-to-date and efficient in its processes.


Beyond her professional role, Linda is renowned for her warm and caring nature, always ready to lend a hand and support others in reaching their goals. She actively contributes to the betterment of the world through her involvement with the non-profit organizations she cares about. Additionally, Linda manages the demands of a trophy business from the comfort of her home, showcasing her multitasking abilities and entrepreneurial spirit. 


In her leisure time, Linda finds joy in scrapbooking and various crafting endeavors, allowing her creative side to flourish. She seizes the opportunity to embark on relaxing cruises whenever possible, and as a country music enthusiast, Linda takes pleasure in curling up with her husband, Doug, their two dogs, Jake and Tilly, and their cat, Walter.


Linda's dedication to financial management, technical expertise, and her unwavering commitment to making a positive difference in the world exemplify her incredible character. She is an integral part of the Wade Roberts Plumbing team, bringing both professional excellence and a compassionate spirit that inspires those around her.


Your Safety. Our Priority.

Jay Schmunk

Plumbing & Gas Technician / Tech Lead


Meet Jay, a highly skilled Red Seal Plumber and Certified Class B Gas-fitter, who holds the pivotal role of Trainer and Lead Technician within our team. With an unwavering commitment to team development and fostering a culture of excellence, Jay's passion lies in coaching new apprentices and ensuring the highest level of quality assurance throughout the company. His exceptional performance and dedication have earned him a legion of loyal clients, as he consistently surpasses expectations with over 10 years of experience in the trade. Jay thrives on the challenges posed by working on furnaces, boilers, and complex plumbing systems. He revels in the opportunity to learn something new every day, further expanding his expertise.


 In his free time, Jay enjoys strumming his guitar or engaging in spirited hockey matches with friends. He also relishes cozy evenings with his fiancé, Jasmine, watching episodes of the beloved series "The Office."


Among Jay's aspirations is the desire to hike to Everest Base Camp, an item on his bucket list that symbolizes his thirst for adventure and pushing personal boundaries. With his exceptional skill set, dedication to team growth, and passion for continuous learning,


Jay remains a key asset within our team, driving the highest standards of service and innovation. His multifaceted interests and unwavering commitment to personal and professional growth make him a valued member of our Wade Roberts Plumbing family.


Lorie Robertson

Project Coordinator / Administrator


Meet Lorie, a seasoned customer service professional who decided to move to the island from Ontario in 2022, and joined in the fun at Wade Roberts Plumbing a year later. Lorie thrives on the camaraderie among colleagues and the gratifying connections formed with the WRP clients. She finds the stories about peculiar items stuck in garburators, some of her most entertaining calls.


Beyond the work realm, Lorie fully immerses herself in the wonders of the West Coast, indulging in activities like kayaking, paddleboarding, snorkeling, and expressing her creativity through painting. Together with her partner, Sean, and their feline companions, Ben and Bella, they create a home filled with joy and laughter. Lorie beams with pride at the mention of her son, Jake.


When it comes to entertainment, Lorie is a devoted fan of CSI and Criminal Minds. However, when the dining scene beckons, her go-to favorite spot is Brewskys in Brentwood Bay.  A true aficionado, Lorie's collection of Crocs becomes a topic of interest among the team, who eagerly await the reveal of which pair she's sporting today.


As a die-hard fan of the Beatles and their uplifting tune "Here Comes the Sun," Lorie brings a contagiously happy-go-lucky spirit to the team and each client she serves. Drawing inspiration from her parents, her childhood heroes, she embodies their philosophy to laugh lots and relish life's simple pleasures – always donning a warm and welcoming smile.

Zach Jilg

Plumbing & Gas Technician / Safety Lead

Meet Zach, an accomplished Red Seal Plumber and Class B Gasfitter who plays a pivotal role as the Safety Trainer on our team. With an extensive background of over 17 years in the plumbing trade, Zach specializes in high-profile plumbing projects within commercial and institutional systems. Zach finds immense joy in helping others, a quality that has propelled his success and earned him the respect of his peers. His portfolio boasts a wide range of projects, from working on sewage treatment plants to contributing to the post-earthquake reconstruction of the Latimer Hotel in Christchurch following the seismic event in 2013.


Beyond his professional pursuits, Zach is fueled by a deep passion for embracing life to the fullest and creating lasting memories around the globe. His move to British Columbia was motivated by the allure of outdoor adventures, and he has wholeheartedly embraced activities such as spearfishing, diving, and the art of culinary exploration.


Zach's exceptional expertise, dedication to excellence, and genuine enthusiasm for life make him an invaluable member of our team at Wade Roberts Plumbing.


His role as the Safety Trainer ensures that our team operates with the highest standards of safety, prioritizing the well-being of both our employees and clients. With his multifaceted skills and zest for adventure, Zach continues to inspire those around him while leaving an indelible mark on the plumbing industry.


Weekly Training. Team Support.

Delaney Schulz

Dispatch Lead / Customer Service / Culture


Meet Delaney, a seasoned customer service virtuoso with a decade of experience, including a stint at the magical realm of Disney World in Florida! Infused with a genuine passion for creating positive experiences, Delaney eagerly contributes her skills to a company that aligns seamlessly with her values. Her favorite aspect of the job is finding joy in helping people solve their plumbing issues with a warm and friendly smile.


Outside the workplace, Delaney enjoys life's simple pleasures. Whether spending quality time with her husband, Torston, watching "How to Train Your Dragon," or immersing herself in reading, board games, crafting, and cherishing moments with friends, Delaney embraces the richness of these experiences.


Delaney's wanderlust has led her to explore Mexico, Disney World, and Hawaii, and she has an ambitious goal to visit every Disney park worldwide.  Guided by Yoda's wisdom, her favorite movie quote is “do or do not, there is no try.”


Bringing vibrant energy and an unwavering passion for creating joy, Delaney is an invaluable asset to Wade Roberts Plumbing, embodying the core values that make her an exceptional addition to our dynamic team.

Jared Jackson

Plumbing Technician / Service Lead


Meet Jared, an aspiring 4th year plumbing apprentice, honing his craft and embracing the opportunity to assist and support others, making the service industry a natural fit for him.


Prior to pursuing plumbing, Jared found success as a certified Executive Chef, dedicating eight years to the restaurant industry. Now venturing into his second trade certification, his adaptability and eagerness to learn shine through, as he proves to be a quick learner.


Beyond his professional pursuits, Jared finds solace in shopping for tools, tending to his garden, and immersing himself in the great outdoors. Playing sports is another passion that keeps him active and energized during his leisure time. Having explored destinations such as Portugal, Bali, Thailand, and Mexico, Jared's thirst for travel continues to grow, with Portugal in his sights. He envisions a future where he can venture across the globe, embracing diverse cultures and broadening his horizons.


With his dedication to plumbing, commitment to serving others, and his love for outdoor activities, Jared is an individual poised to make a positive impact in his chosen field. As he continues his apprenticeship journey, he eagerly looks forward to expanding his skill set and embarking on new adventures along the way.

Casey Haddon

Plumbing Technician


Meet Casey Haddon, a skilled Red Seal Plumber whose journey in the trade began straight out of high school. Passionate about problem-solving and building strong connections with clients, Casey thrives in the dynamic world of plumbing service and loves the upbeat, team environment at Wade Roberts Plumbing.


Raised in Comox and residing in Victoria since 2018, Casey has a deep appreciation for the beauty of coastal living. Fuelled by a love for exploration, Casey has traveled to destinations such as Switzerland, Costa Rica, and Amsterdam, and is planning a solo backpacking trip across Europe on her bucket list.


Outside of work, Casey finds joy in attending concerts, playing hockey with friends, reading her favourite "Game of Thrones" series, or scouring vintage and second-hand shops for unique clothing finds. She loves animals, makeup, skincare, trash reality TV shows, and plumbing of course!


Affectionately known as "C-Dawg" by friends and family, Casey's zest for life and passion for her trade make her a valued member of the plumbing community and the team at Wade Roberts Plumbing . As she progresses on her journey in the trade, Casey eagerly anticipates further honing her skills in the world of service and repair and embarking on exciting new adventures.

Dedicated Professionals.


At Wade Roberts Plumbing, our team of technicians and office staff are dedicated professionals who possess expertise in the trade. They prioritize the needs of our clients above their own opinions. Wade recognizes the significance of job security and the power of word-of-mouth referrals, which are built upon the respect and honor we show our clients.


We strive to ensure that your experience with Wade Roberts Plumbing is not only enjoyable but also stress-free and highly efficient. We make every effort to exceed your expectations and provide top-notch service throughout the entire process.


Work with Us

Matt Mooney

Plumbing & Gas Technician


Meet Matt, a Red Seal Plumber and Class B Gasfitter, who finds immense fulfillment in the opportunities for continuous learning and personal growth within the industry. What Matt truly cherishes about his profession is the ability to make a positive impact on people's lives, as he finds great joy in helping others. With his attentive listening skills and a deep commitment to delivering the highest level of customer service, Matt ensures that every interaction is a memorable one.


When he's not  plumbing, Matt enjoys watching movies and creating cherished memories with his kids. Travel is another avenue where Matt seeks inspiration and adventure. Having explored the enchanting landscapes of Ireland and the beaches in Italy,  Hawaii, is next on his list! 


Matt's greatest passion lies in being an exceptional father and leaving a positive impact on the world. He loves spending quality time with his kids, swimming, hiking, embarking on road trips, or immersing themselves in the wonders of the great outdoors.


Matt is a remarkable individual and his genuine care and passion shine through in every aspect of his life.





Morgan Wanner 

Plumbing Technician


Meet Morgan, a dedicated 4th year apprentice at Wade Roberts Plumbing. Since 2019, Morgan has been actively involved in the plumbing industry, starting with shadowing a plumber during his high school years. With a natural inclination towards mechanics and a love for problem-solving, he discovered his true passion in plumbing and quickly realized his affinity for connecting with people. As a result, he decided to focus his efforts on the service side of plumbing, where he could provide direct assistance and build meaningful relationships with clients. His conscientiousness and unwavering dedication ensure that the job is always done right.


Raised on the prairies in a bustling household of nine, Morgan developed a strong work ethic and a deep appreciation for the value of teamwork. Growing up, his childhood hero was none other than the legendary Bob Ross, whose artistic talents and soothing demeanor inspired him.


Outside of his plumbing endeavours, Morgan finds joy in sports, music, and running. With his passion for plumbing, problem-solving prowess, and genuine connection with people, Morgan is poised to make a lasting impact in the industry.


Dillon Mason

Plumbing & Gas Technician


Meet Dillon, a seasoned professional who brings a wealth of experience and passion to Wade Roberts Plumbing. With a background in customer service and plumbing dating back to 2012 he takes pride in providing top-notch service to those facing plumbing challenges. Dillon's favorite aspect of the job is tackling real-life problems and building meaningful relationships with clients, and his genuine care for people makes him a standout member of our team.


Outside of work, Dillon embraces a holistic lifestyle, practicing yoga and spending his free time reading, writing, and surfing. He is a health and travel enthusiast, with travel experiences that span across the globe, Australia, Turkey, Morocco, and Italy ranking among his top destinations. He aspires to travel the world abundantly, reflecting his adventurous spirit and an eagerness to explore new cultures.


Dillon Mason is not just a plumber at Wade Roberts Plumbing; he is a holistic lifestyle advocate passionate about personal growth and a valuable member of our family. His commitment to excellence, passion for healthy living, and dedication to fostering connections align seamlessly with the values we hold dear at Wade Roberts Plumbing.




Work Together. Play Together.

Shawn Falconer

Plumbing Technician

Meet Shawn, Shawn, a seasoned plumbing professional driven by a passion for problem-solving and a commitment to assisting clients in finding optimal solutions for their homes.


With a distinguished military background, Shawn transitioned to becoming a Red Seal Plumber, bringing with him an unwavering dedication to excellence, service, and teamwork.


Beyond the workplace, Shawn embraces an adventurous lifestyle. As an avid scuba diver, axe thrower, and football coach, he immerses himself in a variety of interests that keep him actively engaged.


Shawn takes immense pride in his role as a father, celebrating the recent acceptance of his son into university. Adding joy to his daily life is Bradleigh, his loyal two-year-old Staffordshire Terrier companion. Shawn has traveled extensively all over the globe, and particularly enjoyed the Pyramids of Giza, Easter Island, and The United Arab Emirates. With a desire to expand his cultural experiences, Scotland is next on his bucket list, where he eagerly anticipates wearing a kilt with pride.


With his dynamic personality, unwavering commitment to excellence, and a diverse range of interests, Shawn is a valuable addition to the Wade Roberts Plumbing team.



Jeremy Marcoux

Plumbing Technician

Meet Jeremy, a passionate Level 2 plumbing technician with a fresh perspective and a commitment to the company's mission to exceed expectation at every turn.


After years working with Sobeys, Jeremy took the leap to change careers and get his trade as a Plumber, completing his Foundations training in 2022.  Finding great fulfillment in helping others, Jeremy considers plumbing to be a rewarding career as he enjoys meeting new people every day and bringing solutions.


Outside of work, Jeremy leads a diverse and enriching life hiking, reading and spending quality time watching movies or eating sushi at  Shiki Sushi, with his fiancée. Jeremy loves to travel, and he enjoyed an amazing trip to Brazil in 2023 and is already planning  more adventures in Italy soon!  In his free time, Jeremy is busy learning all he can about investing and trading, showcasing a keen interest in financial literacy.


Passionate about the four pillars of the good life—health, wealth, love, and happiness—Jeremy brings a holistic perspective to his personal and professional life and focusses on living a fulfilling and purposeful existence.


With his diverse interests and positive attitude, Jeremy is a valuable addition to the Wade Roberts Plumbing team.


Brock Wassing

Plumbing Technician

Meet Brock, a Level 1 plumbing technician with a passion to serve every client and technician on our team with a spirit of excellence and a good natured smile.  With a foundation in customer service since 2016, Brock embarked on his plumbing journey by completing Foundations Plumbing training in 2022 and is excited about growing in his skill in the industry. Brock finds immense satisfaction in the diversity of tasks and people he encounters daily on the job. Proud of his strong work ethic and knack for problem-solving, Brock carries these qualities into every aspect of his professional life.


Outside of work, he is an avid basketball player, & sports enthusiast, and he enjoys spending quality time with friends. His travel adventures have taken him to vibrant destinations like Miami and Mexico, igniting a love for exploration.  His bucket list trip is a grand journey— and he looks forward to traveling around Europe with friends and family.


Drawing inspiration from the Shawshank Redemption, Brock's favorite movie quote is “Get busy living or get busy dying," and Brock is committed to live every day to the full.


Brock brings a dynamic blend of professional positivity, a passion to learn and grow, and a love for problem-solving to Wade Roberts Plumbing, embodying the values that make him an exceptional addition to our team.


See the Good.  Be the Good.

JOIN OUR TEAM!

THIS COULD BE YOU!

Give us a call - we'd love to get to know you more!

Ruby Love

Moral Support Dog

Meet Ruby Love, the beloved member of the Roberts family and the cherished office mascot at Wade Roberts Plumbing. With her endearing presence, Ruby is always there to provide unwavering moral support and offer comforting snuggles whenever needed. She happily shares snacks and beef jerky with her numerous adoring fans.


Ruby, a Cavapoo, was born on Valentine's Day, which perfectly matches her loving and gentle nature. She steals the spotlight as the star of the WRP Christmas Card every year, captivating the hearts of both our team and clients alike.


Long walks on the beach and engaging games of catch bring her immense joy, while her discerning taste favours only the finest meat treats.


As an integral and adored member of our team, Ruby Love holds a special place in our hearts. Her presence brings warmth and cheer to the office, making her a beloved and cherished addition to our Wade Roberts Plumbing family.


JOIN OUR TEAM!

THIS COULD BE YOU!

Give us a call - we'd love to get to know you more!

Our Why

At Wade Roberts Plumbing, we take our job seriously and hold the trust and loyalty of our clients in the highest regard.


We do the same for our team by investing extra time, training, certifications, and top of the line equipment to empower them to take great care of you.


Customer service is our top priority, and we offer around-the-clock availability of our fully equipped fleet of service vehicles in case of emergencies.


Rest assured, our team of licensed technicians will arrive punctually and well-prepared.


At Wade Roberts Plumbing, we believe in empowering you with knowledge, and transparent, upfront pricing to ensure that you can make an informed decision for your home or business.


 Additionally, we offer flexible monthly payment plans tailored to suit every budget. Whether you're facing a minor plumbing issue or a major disaster, we always provide you with a range of options to choose from.


Our commitment doesn't end with the completion of a job.


Our dedicated office team will always follow up with you to ensure that the work was done to your satisfaction. We provide a one-year warranty on our labor, and the products we recommend come with excellent warranties as well.  When you choose Wade Roberts Plumbing, you can have peace of mind knowing that both the repair or installation are protected and guaranteed — we stand firmly behind our service.


By working with us, you will receive a 5-star experience, and make a positive impact in our local community. We allocate a portion of our profits to local charities, as we are committed to building strong communities and supporting the most vulnerable among us.


The team at Wade Roberts Plumbing is dedicated to exceeding your expectations every step of the way.


We deeply appreciate every opportunity to serve and eagerly look forward to assisting you in taking care of your home and business.


Happy Customers Make Us Happy

Here are just some of the many reviews from our customers


Get In Touch

Our Vision

Building Strong Connections in our Community and Around the World 

At Wade Roberts Plumbing, we believe plumbing is a powerful tool to bring about good in the world and we plan to do just that.


 We care deeply for the wellbeing of our community, and we believe in giving back to the city that supports us. We are dedicated to a sustainable future for our city, and our entire team donates their time, talent and resources to a variety of charities who are committed to making Victoria healthier for those in need.


The water crisis in our world effects 785 million people, including our own Indigenous communities right here in Canada. We're on a mission to change that.


Access to clean water and basic sanitation can save lives, and simple solutions like water filtration systems and community wells give communities more time to grow food, earn an income and go to school - all of which fight poverty.


Our Team believes in a world where everyone has access to safe drinking water, and we are dedicated to donating 10% of our profits to water projects that will make a difference.

How We Give Back

Some of the local and international organizations our team donates time, resources and talent to include:

 

Herowork Salvation Army 2021 – building new spaces for local charities in need.


Providing a Plumbing Apprenticeship through ITA


Providing a 6 month Co-op term for Camosun Students in Human Resources


Extreme Outreach – reaching at risk youth in Victoria. 


Herowork Peer 2019 - building a new space for the vulnerable in our city

 

Children Arise– developing entrepreneurs in Uganda.


Herowork 2018 - building a new space for at-risk youth in our city

 

GFA – providing Biosand Water Filters for families in India/Asia. 

 

Lowering our environmental impact through plastic and water initiatives.


Free Heat Pump Draw - $5550 Grand Prize Winner - Mar 1, 2022


Tanks to our Veterans 2021 - 3 free hot water tanks to local Veterans


Water First - $10,000 donation to supporting Indigenous Communities working on local efforts to provide safe & clean drinking water in Canada.



Join Our Team

Join Our Team

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