Testimonials

If you would like to leave a testimonial about your experience with Wade Roberts Plumbing, we would greatly appreciate your feedback.

One morning last week, we had a leak under the kitchen sink. After some frantic and fruitless phoning around, somebody recommended Wade Roberts Plumbing. We called; - Wade Roberts came to our place within the hour, arrived on time as stated, gave us a firm quote and immediately solved the problem. He was efficient, polite and went beyond what was required to get to the root of another plumbing problem we were experiencing. I would and will certainly recommend this company for any plumbing issues.

Dorothee,

Security and trust tend to be matters of concern these days when, as a senior, I allow a tradesperson into my home. Fortunately, Wade Roberts plumbing came highly recommended by one of my sons, so I was already at ease when Ian arrived for the service appointment. However, Ian's courteous and affable manner, combined with a careful and thoroughly competent approach to the plumbing issue certainly exceeded my expectations. Not only did he reach a swift solution to the problem at hand, but he kindly provided assistance and advice regarding a secondary issue and supplied specific contact information regarding another company recommended by Wade Roberts. The principal repair was carried out with impeccable precision, there was a complimentary safety check of the hot water tank, the cost was entirely reasonable and all work was carried out with the unhurried efficiency of a consummate professional. Even the follow-up telephone call from the office sealed my impression of a company committed to excellence and ethical integrity. Thank you to an exceptional team!

Robert A.,

I had the misfortune to develop a plumbing problem during one of Victoria's heaviest snow times. Understandably, everyone was backed up with work because of cancellations. One company said they would put me on a waiting list and phone me next week. Wade Roberts' staff were prepared and ready to give me a definite appointment the following week which made it easier for me to schedule my week. The plumber they sent out was great! He answered my questions clearly and pleasantly, and worked quickly. And the price was right! I'm very glad to be able to keep my business local, and will call on Wade Roberts Plumbing should I face other plumbing problems.
-B. Baker

I was very pleased with the effort that was put into my job. I worked in mechanics, and sometimes it is difficult to get back to people because you get caught up, but I had very good communication through out and I am very pleased!

Michael B.,